Externalizing Tesla's Knowledgebase
Externalizing Tesla's Knowledgebase
Externalizing Tesla's Knowledgebase
Externalizing Tesla's Knowledgebase
Externalizing Tesla's Knowledgebase
Leveraging usability principles to transform technical information into user-friendly troubleshooting articles that are available to the public.
Leveraging usability principles to transform technical information into user-friendly troubleshooting articles that are available to the public.
Leveraging usability principles to transform technical information into user-friendly troubleshooting articles that are available to the public.
Leveraging usability principles to transform technical information into user-friendly troubleshooting articles that are available to the public.
Leveraging usability principles to transform technical information into user-friendly troubleshooting articles that are available to the public.
About
About
About
About
About
The Knowledgebase, run by Toolbox, is the content hub for Service Technicians to accurately diagnose and resolve an issue with a vehicle. During my fall internship at Tesla, I worked with the Service Engineering Content Editorial Team to evaluate this content by its usability and accessibility before it was released to the public.
The Knowledgebase, run by Toolbox, is the content hub for Service Technicians to accurately diagnose and resolve an issue with a vehicle. During my fall internship at Tesla, I worked with the Service Engineering Content Editorial Team to evaluate this content by its usability and accessibility before it was released to the public.
The Knowledgebase, run by Toolbox, is the content hub for Service Technicians to accurately diagnose and resolve an issue with a vehicle. During my fall internship at Tesla, I worked with the Service Engineering Content Editorial Team to evaluate this content by its usability and accessibility before it was released to the public.
This case study has been edited to comply with NDA restrictions. Images of Toolbox, the internal diagnostic tool I worked most closely with, are not publicly available. For more context and information, please reach out via email.
This case study has been edited to comply with NDA restrictions. Images of Toolbox, the internal diagnostic tool I worked most closely with, are not publicly available. For more context and information, please reach out via email.
This case study has been edited to comply with NDA restrictions. Images of Toolbox, the internal diagnostic tool I worked most closely with, are not publicly available. For more context and information, please reach out via email.
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Made with ♡ by Bella Rinne (and Framer)
Made with ♡ by Bella Rinne (and Framer)
Made with ♡ by Bella Rinne (and Framer)
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